Privacy Policy
Last updated: June 2026
This privacy policy describes how SaI Solutions and Innovations GmbH ("Company", "we", "us") collects, uses, and protects personal data of users ("you") of our website Tymflow and the application app.tymflow.com (the "Service").
1. Data Controller
SaI Solutions and Innovations GmbH
Hohe Bleichen 12, 20354 Hamburg, Germany
Email: contact@tymflow.com
Phone: +49 40 - 808 196 6204
2. Data We Collect
- Registration Data: First name, last name, email address, company name, position, and tax ID — collected when you create an account.
- Contact Form Data: Name and email address — when you use the contact form.
- Usage and Analytics Data: Information about how you interact with our Website, collected via Google Analytics only with your consent (see Section 4).
- Technical Data: IP address, browser type, and session data necessary for the operation of the Website.
3. Purposes and Legal Bases
| Purpose | Legal Basis | Data Concerned |
|---|---|---|
| Account creation and service provision | Art. 6(1)(b) GDPR — contract performance | Registration data |
| Contact form responses | Art. 6(1)(b) GDPR — pre-contractual measures | Name, email |
| Website analytics (Google Analytics) | Art. 6(1)(a) GDPR — consent | Browsing data, IP (anonymized) |
| Security and fraud prevention | Art. 6(1)(f) GDPR — legitimate interest | Technical data, logs |
| Legal and accounting obligations | Art. 6(1)(c) GDPR — legal obligation | Invoice and contract data |
4. Google Analytics
This Website uses Google Analytics, a web analytics service provided by Google LLC, only if you have given your consent via our cookie banner. Google Analytics uses cookies to analyze how you use the Website.
We have activated IP anonymization: your IP address is truncated by Google within the EU/EEA before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there.
Legal basis: Art. 6(1)(a) GDPR — your consent. You can withdraw your consent at any time through the cookie settings on our Website.
For transfers of data to Google's servers outside the EU, appropriate safeguards are in place through the EU–US Data Privacy Framework and Standard Contractual Clauses (SCCs). For more information: Google Privacy Policy.
To disable Google Analytics: install the browser opt-out plugin at https://tools.google.com/dlpage/gaoptout?hl=en.
5. Cookies
Strictly Necessary Cookies
Required for basic Website functionality, such as storing your cookie preferences. No consent required.
Analytics Cookies (Google Analytics)
Collect anonymized data about how you use our Website. Used only with your consent. We do not use marketing or advertising cookies. You can manage your cookie preferences at any time through our cookie banner or your browser settings.
6. Data Sharing
We do not sell your personal data. We may share your data with:
- Technical service providers (hosting, email delivery, analytics) as data processors under Art. 28 GDPR — bound by data processing agreements.
- Public authorities — where required by law or in response to valid legal requests.
- Successor entities — in the event of a merger or acquisition, with equivalent data protection obligations.
7. International Data Transfers
All personal data collected through the Service (account data, time entries, invoices) is stored exclusively on servers within the European Union.
An exception applies to Google Analytics data, which may be transferred to Google's servers outside the EEA. This transfer only occurs with your consent and is subject to appropriate safeguards: the EU–US Data Privacy Framework and Standard Contractual Clauses (SCCs).
8. Data Retention
| Data Type | Retention Period | Basis |
|---|---|---|
| Active account data | Duration of contract | Contractual necessity |
| Account data after cancellation | 15 days, then deleted | Operational necessity |
| Invoice and accounting data | 10 years | § 147 AO (German tax law) |
| Contact form data | 3 years after last contact | § 195 BGB (limitation period) |
| Analytics cookies | Up to 13 months | Consent-based |
9. Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
10. Your Rights
As a data subject under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR): Request confirmation of whether we process your personal data and obtain a copy.
- Right to rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete data.
- Right to erasure (Art. 17 GDPR): Request deletion of your data where the legal conditions are met.
- Right to restriction (Art. 18 GDPR): Request that we restrict processing in certain circumstances.
- Right to data portability (Art. 20 GDPR): Receive your data in a structured, machine-readable format.
- Right to object (Art. 21 GDPR): Object at any time to processing based on legitimate interest (Art. 6(1)(f) GDPR). We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent (Art. 7(3) GDPR): Withdraw consent at any time where processing is consent-based. Withdrawal does not affect the lawfulness of prior processing.
To exercise any of these rights, contact us at: contact@tymflow.com
11. Right to Lodge a Complaint
You have the right to lodge a complaint with the competent supervisory authority at any time. The supervisory authority responsible for SaI Solutions and Innovations GmbH is:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit (HmbBfDI)
Ludwig-Erhard-Str. 22, 7. OG, 20459 Hamburg
Website: www.datenschutz-hamburg.de
Email: mailbox@datenschutz.hamburg.de
12. Data Security
We implement appropriate technical and organizational security measures in accordance with Art. 32 GDPR to protect your personal data against unauthorized access, loss, or disclosure. All data in transit is encrypted using TLS.
13. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this page regularly.
14. Contact
SaI Solutions and Innovations GmbH
Hohe Bleichen 12, 20354 Hamburg, Germany
Email: contact@tymflow.com
Phone: +49 40 - 808 196 6204