Privacy Policy

This privacy policy ("Policy") describes how SaI Solutions and Innovations GmbH ("Company", "we", "us", or "our") collects, uses, and shares personal information of users ("you") of our website Tymflow ("Website"). This Policy applies to all users of our website and the app app.tymflow.com (the "Service").

1. Data Collection

We collect the following information from users of our Website and Service:

  • Personal Information: The required information for registration includes first name, last name, email, company name, position, and tax ID.
  • Cookies and Analytics: We use Google Analytics to collect information about how you interact with our Website. Google Analytics cookies are only used for analysis and performance tracking purposes. We do not use marketing cookies or services for displaying advertisements.

2. Collection and Processing of Personal Data

a) Contact Form

If you use the contact form provided on the Website, we collect the following personal data:

  • Name
  • Email address

This data is used exclusively to process your request and to communicate with you. Your data will be treated confidentially and not shared with third parties. The legal basis for processing the data is Art. 6(1)(b) GDPR (processing necessary for the performance of a contract or for pre-contractual measures).

3. Use of Google Analytics

This Website uses Google Analytics, a web analysis service provided by Google LLC. Google Analytics uses "cookies," which are text files stored on your computer that allow an analysis of your use of the Website. The information generated by the cookie about your use of this Website is typically transmitted to and stored on a Google server in the USA. We have activated IP anonymization on this Website, meaning that your IP address will be truncated by Google within member states of the European Union or other states party to the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The data collected by Google Analytics is used to compile reports on Website activity and to provide other services related to Website and internet use.

Legal basis: The processing of the data is based on your consent in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time through the cookie settings on our Website.

Disabling Google Analytics: You can prevent the collection of data generated by the cookie and related to your use of the Website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

4. Cookies and Tracking Technologies

a) What Are Cookies?

Cookies are small text files stored on your device that facilitate and analyze the use of the Website.

b) What Cookies Do We Use?

  • Necessary Cookies: These cookies are required to provide essential functionalities of the Website, such as saving your cookie preferences.
  • Analytics Cookies (Google Analytics): These cookies collect information about how you use our Website to improve its functionality and user experience.

We do not use marketing or advertising cookies.

c) How Can You Manage Cookies?

You can change your cookie settings or disable specific cookies at any time by adjusting your browser settings. For more information, consult your browser's help functions. Please note that some features of the Website may no longer function properly if cookies are disabled.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Service Providers: We may share your data with third-party service providers who assist us with website operations, analytics, and customer service.
  • Legal Obligations: We may disclose your information if required by law or in response to valid legal requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After subscription cancellation, your data will be deleted from our systems within 15 days unless an open legal or regulatory process requires it to be retained.

7. International Data Transfers

Your personal data may be transferred to countries outside the European Economic Area (EEA) where data protection laws may not offer the same level of protection as within the EEA. We use Standard Contractual Clauses and other mechanisms to ensure appropriate safeguards are in place for such transfers.

8. Automated Decision Making and Profiling

We do not engage in any automated decision-making or profiling using your personal data.

9. Your Rights

GDPR (European Union)

If you are located in the EU, you have the following rights:

  • The right to access, rectify, or erase your personal data.
  • The right to data portability.
  • The right to restrict or object to the processing of your data.
  • The right to withdraw your consent at any time.

California Consumer Privacy Act (CCPA) (United States)

If you are a resident of California, you have the following rights:

  • The right to know what personal data we collect and how it is used.
  • The right to request deletion of your personal data.
  • The right to opt out of the sale of your data (Note: we do not sell personal data).

Australian Privacy Principles (APPs) (Australia)

If you are located in Australia, you have the right to access your personal data and request corrections. You also have the right to lodge complaints about the handling of your data.

10. Children's Privacy

Our Website and Service are not intended for children under 13. We do not knowingly collect or process personal data from children. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

11. Data Security

We implement security measures to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

12. Changes to This Privacy Policy

We reserve the right to update this policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

13. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:

SaI Solutions and Innovations GmbH

Email: info@sai.gmbh

Address: SaI Solutions and Innovations GmbH
Hohe Bleichen 12,
20354 Hamburg
Germany