Question 1

What is Tymflow?

Accepted Answer

Tymflow is a time management platform for freelancers, agencies, and development teams. It brings together time tracking, invoicing, expense management, client approval workflows, and reporting in one place — so you don't need separate tools for each step of a project. It runs as a native desktop app on Windows, macOS, and Linux.

Question 2

Who is Tymflow designed for?

Accepted Answer

Tymflow is built for three main groups: freelancers who need to track billable hours accurately and invoice clients without manual spreadsheet work; agencies managing multiple clients and projects simultaneously, who need consolidated reporting and client-facing approval workflows; and development teams who want tracking, invoicing and reporting in one tool. If any of these match your workflow, Tymflow was designed with you in mind.

Question 3

Is there a demo or trial available?

Accepted Answer

Yes — a fully functional demo is available at demo.tymflow.com with no sign-up or credit card required. The demo comes pre-loaded with sample clients, projects, and time entries so you can explore every feature — time tracking, invoice generation, expense logging, and reporting — exactly as it works in a real account. It's the fastest way to decide whether Tymflow fits your workflow before committing to a plan.

Question 4

How does time tracking work?

Accepted Answer

You can log time in two ways: manually enter a duration and link it to a client, project, and task — or use the built-in timer to track time live as you work. Every entry supports optional notes, which are useful when justifying billable hours to clients. The desktop app stores entries locally first and syncs to the cloud in the background, so your records are never lost if your connection drops mid-session.

Question 5

How does the client approval process work?

Accepted Answer

At the end of a billing period, you generate a time report in Tymflow and share it with your client via a secure link or email. The client reviews the itemized hours and either approves the report or requests changes with comments. Once approved, Tymflow supports digital signing of the report — creating a legally verifiable record that you can attach to your invoice. This eliminates the common back-and-forth over disputed hours and gives both sides a clear paper trail.

Question 6

Can I generate invoices directly from my time entries?

Accepted Answer

Yes. Once your time entries are logged and approved, Tymflow generates a line-item invoice automatically — it applies your configured hourly rate per project or client, calculates totals including any tax rates you've set, and formats everything into a professional PDF. You can send the invoice directly from Tymflow by email without needing a separate invoicing tool. Expenses tracked in Tymflow can also be added as invoice line items in the same step.

Question 7

What does the reporting feature show me?

Accepted Answer

Reports break down logged hours by client, project, task, date range or team member, and compare estimated against actual hours. Export as PDF, CSV or Excel — PDF for clients and the approval process, CSV or Excel for your own analysis.

Question 8

Can I create estimates and turn them into invoices?

Accepted Answer

Yes. Create an estimate, send it to your client by email as a PDF, and mark it as accepted once they agree. An accepted estimate converts into an invoice in one step, so you don't retype line items.

Question 9

Can I track expenses and bill them to clients?

Accepted Answer

Yes. Log expenses with their VAT and add them to an invoice as line items alongside your billable hours. You see your own expenses; nobody else does unless you share them.

Question 10

Does Tymflow support e-invoices like XRechnung and ZUGFeRD?

Accepted Answer

Yes. Tymflow works with structured e-invoice formats — XRechnung, ZUGFeRD / Factur-X — following the European standard EN 16931. You can also open and check an e-invoice you received with the e-invoice viewer.

Question 11

Which formats can I export my data in?

Accepted Answer

Reports export as PDF, CSV or Excel, and invoices and estimates as PDF. Your data is yours: you can export it before cancelling or at any time on request.

Question 12

What operating systems does the desktop app support?

Accepted Answer

The Tymflow desktop app has native installers for Windows, macOS, and Linux. Each version is built for its platform — using the operating system's native UI conventions rather than a web wrapper — which keeps the app fast and resource-efficient. You can download the installer for your platform on the Desktop App page, which also lists current version numbers and file sizes.

Question 13

Does the desktop app work without an internet connection?

Accepted Answer

Yes. The desktop app is designed to work offline. Time entries, project data, and client information are stored locally on your device and sync to the Tymflow cloud when a connection is re-established. This means you can track billable hours on a flight, in a café with spotty Wi-Fi, or anywhere else — and your records will be up to date the next time you connect.

Question 14

Is Tymflow free? What does it cost?

Accepted Answer

There is no permanent free plan, but you can try every feature in the demo with sample data — no account or payment details needed. Paid plans are priced per user per month, and the longer the term the lower the price: €15 (3 months), €12.50 (6 months) or €9 (12 months). All plans include unlimited clients, projects, tasks, invoices and estimates; the 12-month plan adds 24/7 support. See the pricing page to compare plans.

Question 15

Can I cancel my subscription?

Accepted Answer

Yes, anytime. Cancelling stops the automatic renewal, and you keep full access to Tymflow and all your data until your current subscription expires. Cancelling early is not refunded. Cancel under Billing → Seats, and export your data whenever you like.

Question 16

How does billing work, and how do I add or remove seats?

Accepted Answer

You pay per seat at the start of each term, by credit card or direct debit. Add or remove seats in Billing → Seats, update your payment method under Payment methods, and download your Tymflow invoices any time under Invoices. Prices are on the pricing page.

Question 17

Is Tymflow GDPR compliant?

Accepted Answer

Yes. Tymflow is fully compliant with the EU General Data Protection Regulation (GDPR / DSGVO). Your data is processed only for the purpose of providing the service, is never sold or shared with third parties, and is stored exclusively on servers within the European Union. You have the right to request a full export of your data or to request permanent deletion of your account and all associated data at any time by contacting support.

Question 18

Where is my data stored?

Accepted Answer

All user data — time entries, invoices, client records, and account information — is stored on servers located within the European Union. Tymflow does not transfer your data to servers outside the EU, ensuring compliance with GDPR data residency requirements. The servers use encryption at rest and in transit to protect your data from unauthorized access.

Question 19

Where are my access tokens stored?

Accepted Answer

Access tokens are stored in encrypted secrets on your local device — not in browser storage, plain text files, or cookies. This means that even if your device is accessed by someone else, your Tymflow credentials cannot be extracted in a readable form. You authenticate once, and the token is managed securely in the background, so you don't need to re-enter your credentials every session.

Question 20

Who can see my time entries?

Accepted Answer

Only you have direct access to your time entries and account data. When you generate a time report and share it with a client, they see only the specific hours and notes included in that report — they are not given access to your Tymflow account, your other clients' data, or any unshared entries. If you work in a team, access is controlled by role permissions, so each team member sees only what they're authorized to view.

Question 21

Can I invite my team and control what each person can see?

Accepted Answer

Yes. Invite people by email and assign each a role. Roles are made of permissions (read, create, update, delete per area such as reports, invoices or expenses), so a team member sees only what their role allows. Approvers only see the reports they need to review.

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